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Fact → Impact → Request
About the
Coaching Tool
A structured communication practice designed to build clarity, accountability, and trust during difficult or high-stakes conversations. It helps individuals slow down reactive dynamics by separating observable facts from personal impact, before making a clear, future-focused request. Rather than aiming for agreement or immediate resolution, this tool prioritizes shared reality, ownership, and aligned action. By combining disciplined self-expression with reflective listening, it reduces defensiveness, prevents misinterpretation, and strengthens psychological safety. At its core, the practice reinforces a simple leadership truth: clarity is kindness, and naming your experience accurately is more important than controlling the outcome.

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